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Privacy Policy

Home / Privacy Policy
Privacy Policy
Privacy Policy
This Privacy Policy describes how mooncase ("Site" or "we") collects, uses and discloses your personal information when you visit or make purchases from this Site.

collect personal information
When you visit this website, we collect certain information about your device, your interactions with this website, and as necessary to process your purchases. We may also collect other information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "personal information". Please see the list below for more information about what personal information we collect and why.

Device Information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the site.
Purpose of collection: To accurately load the website for you and analyze website usage to optimize our website.
Collection Sources: Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels.
Disclosure for business purposes: Shared with Shopify, our processor
order information

Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, email address and phone number).
Purpose of collection: To provide you with products or services to perform our contracts, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud , to provide you with information or advertisements related to our products or services based on the preferences you have shared with us.
Collection source: Collect from you.
Disclosure for Business Purposes: Shared with Shopify, our processor.
Customer Support Information

Purpose of collection: To provide customer support.
Collection source: Collect from you.
This site is not intended for individuals under the age of 6. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

sharing personal information
As noted above, we share your personal information with service providers to help us provide our services and perform our contracts with you. For example:

We may share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our rights.
behavioral advertising
As noted above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For example:

You can opt out of targeted advertising by:


use of personal information
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services and offers.

legal basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we will process your personal information on the following lawful bases:

your consent;
performance of the contract between you and this website;
to comply with our legal obligations;
protect your vital interests;
To perform tasks performed in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through this website, we will retain your personal information for our records unless and until you ask us to delete that information. For more information about your deletion rights, please see the "Your Rights" section below.

General Data Protection Regulation
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, port it to the new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at

Your personal information will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

California Consumers Association
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), port it to new services, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact details below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies are small pieces of information that are downloaded to your computer or device when you visit our website. We use a number of different cookies, including functionality, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing websites to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use a website, such as whether they are visiting for the first time or are frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies required for the store to function properly
name function
_ab is used in conjunction with administrative access.
_secure_session_id is used in conjunction with storefront navigation.
Cart Used in conjunction with a shopping cart.
Cart Signature Used in conjunction with checkout.
Cart_ts is used in conjunction with checkout.
Checkout token Used in conjunction with checkout.
Secret Used in conjunction with checkout.
Secure Client Signature Used in conjunction with Client Login.
Storefront Summary Used in conjunction with customer login.
_shopify_u is used to facilitate updating customer account information.
Reporting and Analysis
name function
_tracking_consent Tracking preference.
_Landing Pages Track Landing Pages
_orig_referrer tracking landing page
_s Shopify Analytics.
_shopify_s Shopify Analytics.
_shopify_sa_p Shopify analytics related to marketing and referrals.
_shopify_sa_t Shopify analytics related to marketing and referrals.
_shopify_y Shopify Analytics.
_ and Shopify Analytics.


The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies persist until you stop browsing, while persistent cookies persist until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways. Please remember that deleting or blocking cookies may negatively affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls (usually located in your browser's "Tools" or "Preferences" menu). More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or via www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or to opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

do not track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we will not change our data collection and use practices when we detect such signals from your browser.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us by email or by an individual using the details provided below:

Ground floor, Hazmieh city center, Beirut

Last Updated: January 19, 2022
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our regulator here